
samisu Community Manager
- Member since Apr 17th 2019
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support.arkheim.com/en/support/home#page:tickets/new
Hi, Support will help you with payment issues. Fill the form and attach a receipt of the purchase you made (screenshot for example).
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Hello, i'd like to ask about the rules of the games, does rules apply to the current game? Since i've read about the rules that stated every player is allowed to have only 1 account. And at the point number 5, the punishment is "avatar shall be suspended/banned". But we have reported multiple times about multiple account login and got no result
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after10 weeks is empty or start a new challengen ,, with the same catle?
if after 10 week all beginning new, than is not o.k-
Hi Loti! When a game round ends after the 10 weeks, that's it. Then you can join a new round where you start from the tutorial, move to the first Island, and gather a good team around you (or keep the old friends from this round). We will implement achievements in the future that carry with you from round to round, but I don't have any details on that yet.
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how can I use spells from the spellbook?!
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Hi, the spell scrolls can be used when you decide on an action. For example, when you start upgrading a building, you can speed up the process by clicking on the building. On the map, you can boost resources or troops from supplies by clicking on those - or from Realm details -> Supply overview. Realm details will open from the icon/logo of your realm.
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SOFTY1#II