Can I/a friend still register for the Closed Beta?
Yes, for a limited amount of time you can still sign up at http://www.arkheim.com. We will periodically send out more keys to players who registered late, so feel free to spread the word!
I didn’t receive a Bet Key! / My Beta Key is invalid!
First of all, please make sure you activated your e-mail address via the activation code that was sent to you. If you haven't done it before but activated now, you will get a key in one of the next waves we send out. If you still didn't receive a key, please contact a team member per private message with you e-mail address - we will sort it out.
How do I get the mobile version?
We have an Android and an iOS test version for you which can be accessed via the respective test programs. Open http://www.arkheim.com on your phone and log in with your existing account, then follow the instructions! If you need more help, please don't hesitate to ask!
The loading bar is stuck at 60/90%, how can I get into the game?
There are some things you can try out: First of all, simply close the browser and restart it, or even try a different browser. A second measure would be to check if your browser is 32 or 64 bits -> 32 bits might run out of memory, so upgrading to the 64 bit version helps in some cases.
The game is reacting very slowly, is there anything I can do?
Make sure you have the software acceleration turned on in your browser. In some cases, switching to a different browser might also help.